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As of November 5th, 2022, Zoom enforced a new minimum version every 3 months (the first weekend of February, May, August, and November). For each new enforced minimum version, Zoom provides the next version they will be enforcing and the exact date of that enforcement. Additionally, Zoom will make an effort to support a given version of the client for at least 9-months before it is considered for end of life, at which point users will be prompted to update to the minimum version or higher.

This change is in line with industry practices and designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements we make to the platform. Please note that, while there will be a minimum Zoom client version required, Zoom may require additional updates outside of this release window to address additional security or compliance features. Zoom encourage customers to refer to their  for any included security enhancements or  to learn more about fixed issues.

What should I expect to see if I'm below the minimum version?

Users may see the following errors:

• Update Required
• Your app version needs to be [version number] or higher to sign in.

Should you see either of these errors, you can follow the linked instructions (Windows, MacOS, Linux, iOS, Android) to update Zoom. 

Please note that, even if you don't see these errors, you can update at any time!

If you'd like help walking through the instructions above, please feel free to reach out to us.  You can set-up an appointment to do this by contacting us through our department email at instructionaltech@csuohio.edu or you can visit our , Monday - Friday, 8:30am to 5:00pm.